At Gubera Store, we aim to maintain transparency for all our vendors and customers. This Cancellation Policy outlines the rules and procedures for canceling subscriptions, orders, and services on our platform.
Vendors can cancel their active subscription plan (Basic, Pro, or Enterprise) at any time through their dashboard. Upon cancellation:
Order cancellations from customers must be managed directly by the vendor. Vendors should clearly define their cancellation window and refund eligibility within their store policies. Orders marked as “Shipped” or “Delivered” may not be eligible for cancellation.
Vendors may remove or cancel listed products at any time. However, fees associated with listing or promotions will not be refunded upon cancellation.
If a vendor chooses to permanently delete their account, all associated data including products, orders, and analytics will be lost. Please back up your information before initiating termination. No refunds will be provided upon account deletion.
If you face issues canceling a service or believe a cancellation was processed in error, contact our support team at support@gubera.store.
This policy may be updated from time to time. Last revised: June 27, 2025.